User Management

Inviting Team Members to Liceo

How to add users individually or in bulk, understand invitation statuses, and resend expired invites.

3 min readUpdated 11 April 2026

Overview

Liceo supports two ways to add team members: individually via the User Directory or in bulk via a CSV upload. In both cases the invited person receives an email containing a secure link that lets them set a password and activate their account.

Only users with the Admin role can invite new members.

Inviting Users Individually

  1. 1
    Navigate to User Directory in the left sidebar.
  2. 2
    Click the Add User button in the top-right corner.
  3. 3
    Fill in the form:
    • Full Name and Email are required.
    • Department and Job Title are optional but help keep the directory organized.
    • Role — choose Viewer (read-only) or Admin.
  4. 4
    Click Send Invitation. The user will receive an email with a link valid for 48 hours.

Bulk Import via CSV

  1. 1
    Click Bulk Import next to the Add User button.
  2. 2
    Prepare a CSV file with the following columns:
    • fullName (required)
    • email (required)
    • department (optional)
    • jobTitle (optional)
    • role — viewer or admin (defaults to viewer)
  3. 3
    Upload the file. Liceo will send invitation emails to all new users simultaneously. A summary shows how many succeeded and any that failed (e.g. email already registered).

Understanding Invitation Statuses

BadgeMeaning
● ActiveUser has accepted the invitation and set a password.
● PendingInvitation sent and the 48-hour window is still open.
● ExpiredThe 48-hour link has lapsed. Use Resend Invitation to issue a fresh link.
● SyncedUser was imported from an identity provider (e.g. Entra ID) but has not yet been invited to Liceo.

Resending or Cancelling an Invitation

To resend an invitation, open the ⋯ menu on the user's row in the User Directory and click Resend Invitation. A new 48-hour link will be sent and the old one will be invalidated.

To remove a user who has not yet accepted, click Delete User from the same menu. This removes the user record and invalidates any pending invitation.

For Synced users (imported from Entra ID or Google Workspace), the menu shows Invite to Liceo instead of Resend. This sends the first invitation and promotes their status to Pending.

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