Resources

Everything you need to master SaaS management.

Guides, playbooks, blog posts, webinars, and a glossary — curated for IT and finance teams who want to run a tighter, smarter operation.

Guides & Reports

Practical guides for real teams

Guide15 min read

The Complete Guide to SaaS Management

Everything IT and finance teams need to know about discovering, governing, and optimizing their SaaS stack — from first inventory to continuous governance.

Coming soon

Guide10 min read

How to Run a SaaS License Audit

A step-by-step framework for conducting a thorough license audit — identifying what you own, what you're paying, and where the waste is hiding.

Coming soon

Report12 min read

Reducing SaaS Spend Without Cutting Tools

Practical tactics for optimizing your SaaS spend through right-sizing, consolidation, and smarter negotiation — without disrupting the teams who depend on these tools.

Coming soon

Playbook8 min read

SaaS Renewal Playbook

A vendor-by-vendor framework for managing renewals proactively — including negotiation tactics, notice period strategies, and escalation workflows.

Coming soon

Blog

Insights for IT and finance

GovernanceMar 2026

Why Shadow IT Is Your Biggest SaaS Risk in 2026

Ungoverned apps create compliance gaps, security vulnerabilities, and wasted spend. Here's how to surface and manage them before they become a problem.

Coming soon

FinOpsFeb 2026

The IT Leader's Guide to FinOps for SaaS

FinOps principles aren't just for cloud infrastructure. Here's how to apply cost optimisation discipline to your SaaS stack.

Coming soon

ComplianceFeb 2026

Preparing for SOC 2 When Your Stack Has 80+ Apps

How to build an audit-ready access and license management process without drowning in manual evidence collection.

Coming soon

Cost OptimisationJan 2026

Right-Sizing SaaS: When to Downgrade, Consolidate, or Cancel

Usage data is only useful if you act on it. A decision framework for making the most common SaaS optimisation calls.

Coming soon

TutorialJan 2026

Integrating Liceo with Microsoft Entra ID: A Setup Guide

Connect your Entra ID directory to Liceo in under 15 minutes. Map users to licenses automatically and keep everything in sync.

Coming soon

ITAMDec 2025

The Case for Hardware and Software in One Inventory

Most ITAM tools separate hardware from SaaS. Here's why combining them gives you a far more accurate picture of technology spend and risk.

Coming soon

Webinars

Live and on-demand sessions

On Demand

Live Demo: Managing 50+ SaaS Licenses in Liceo

Watch a real walkthrough of onboarding, license tracking, and renewal management for a 100-person organization.

On Demand

SaaS Procurement Best Practices for 2026

Expert panel on getting the most out of vendor negotiations, using usage data effectively, and building a scalable renewal process.

Upcoming

Governing AI Tools in the Enterprise

How IT and security teams can discover, assess, and govern the explosion of AI SaaS tools across their organizations.

Case Studies

Real results from the field

How Freeway Fleet used Liceo to bring order to a sprawling SaaS estate — and what they found when they looked.

Shadow IT

"We thought we had 25 tools. We had 61."

Freeway Fleet — UK Fleet Management

61

SaaS apps discovered

36

previously untracked

When Freeway Fleet's IT team began their Liceo onboarding, they expected to catalogue around 25 tools — the usual suspects: Microsoft 365, Slack, their fleet management platform, and a handful of departmental apps. What they found was nearly two and a half times that number.

Across Operations, Finance, and the field teams, 36 additional SaaS products had been adopted without central approval — ranging from project trackers and e-signature tools to AI writing assistants and niche route-optimisation apps. Several were being paid for on personal or departmental cards, bypassing procurement entirely.

Using Liceo's vendor and application directory, the team was able to map every tool to an owner and department within the first two weeks. Three apps were immediately decommissioned after no active users could be identified. Eight others were consolidated into tools already licensed across the business.

"We always knew shadow IT existed. We just didn't know it was this big. Liceo gave us the map we needed to finally act on it."— IT Manager, Freeway Fleet
Cost Optimisation

£18,400 in annual spend recovered in 60 days

Freeway Fleet — UK Fleet Management

34%

average seat utilisation gap

£18.4k

annual saving identified

Once the full application inventory was in place, the next shock was utilisation. Across their top ten SaaS spend categories, Freeway Fleet found an average of 34% of purchased seats were unassigned or had seen no activity in the prior 90 days.

The biggest offenders were a collaboration platform (42 unused seats out of 120 purchased) and a document management tool that three separate departments had independently licensed — paying for the same capability three times over. Liceo's licence assignment tracking and cost-per-seat metrics made both patterns immediately visible in the dashboard.

By renegotiating seat counts at the next renewal cycle, cancelling two redundant subscriptions, and right-sizing four others, the team identified £18,400 in annual spend that could be recovered — without removing a single tool that anyone actually used.

"The renewal calendar alone was worth it. We caught a £6,000 auto-renewal two weeks before it would have gone through — and renegotiated it down by 40%."— Finance Business Partner, Freeway Fleet
Compliance & Security

From audit anxiety to Cyber Essentials certification

Freeway Fleet — UK Fleet Management

100%

users mapped to roles

0

orphaned accounts remaining

Freeway Fleet was midway through their Cyber Essentials certification when they onboarded to Liceo. The timing proved fortunate. Their assessor's follow-up questions centred on user access controls, software patching coverage, and the ability to demonstrate that only authorised users had access to business systems.

Before Liceo, answering those questions required manually cross-referencing spreadsheets, HR records, and individual app admin panels. Several former employees were found to still have active accounts in two SaaS tools — a finding the assessor flagged as a critical gap. With Liceo's user directory and role-based access tracking now in place, the team was able to demonstrate a complete, auditable picture of who had access to what.

Liceo's audit log, licence assignment history, and structured offboarding records gave the assessor the evidence trail they needed. Freeway Fleet passed their Cyber Essentials assessment and is now tracking toward Plus certification.

"The assessor asked us to show access reviews. We could pull the full history in minutes. That changed the whole conversation."— IT Manager, Freeway Fleet

Glossary

Key terms every IT pro should know

SaaS Sprawl

The uncontrolled proliferation of SaaS applications across an organization, often including tools purchased without IT approval.

Shadow IT

Applications and services used by employees without the knowledge or approval of the IT department.

Seat Utilisation

The percentage of purchased license seats that are actively used within a given period, typically measured monthly.

Auto-Renewal

A contractual clause that automatically renews a subscription at the end of a term unless cancelled within a specified notice window.

ITAM

IT Asset Management — the practice of tracking and managing the full lifecycle of an organization's IT assets, both hardware and software.

FinOps

A practice that brings financial accountability to variable spending models, applied here to SaaS — optimizing spend through cross-team collaboration.

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Ronke

Liceo product guide · AI assistant

Hi, I'm Ronke, Liceo's product guide. I can help you understand how we bring licence, vendor, and spend visibility together, or walk through plans and integrations. What are you trying to solve today?

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